PURCHASES & PAYMENTS
All prices shown are in USD. We accept Visa, MasterCard, AMEX, Debit and PayPal payments. If you are having difficulties in checking out, please contact firstname.lastname@example.org for further assistance.
Customers must provide complete and accurate details when making purchases. Danielle Mazin is not liable for an incorrect delivery address being given at the time of purchase.
We do not accept returns on handmade products unless the item is faulty. Please contact us within 7 days of receipt of your product if there is a claim, we will endeavor to fix the problem. Returns will not be accepted on any damaged, worn item or if you simply change your mind.
COLORS SEEN ON THE WEBSITE
Please be aware that colors may not be a true representation on your screen as this varies on different computer monitors. If you are looking to match a color specifically or want to check the tone, color fabric swatches can be sent on request.
CANCELLATION OF CUSTOM ORDERS
We reserve the right to not accept or to cancel any order as all our products are hand to order for you. Once your order has been placed, it is not possible either to change design elements. If this does occur it can be possible to change details, but extra costs can be charged.
DUTIES & TAXES
You are responsible for any duties, customs charges and/or taxes levied at the point of entry into the destination country.
We reserve the right to refuse sales and/or delivery in certain areas of the world. In such a case, we will reimburse the sums already paid by the Client.
All shipment may be subject to shipping fees. Charges for shipping and handling, if applicable, will be shown separately on the invoice.
All orders received will be ship within 10 days.
You must be available for the next 1-10 days to receive your shipment once your order is confirmed.
DAMAGE IN TRANSIT
While we do our best to pack the Goods securely, we cannot accept any liability for any damage or deterioration in the Goods which occurs, for any reason, while the Goods are in transit to you. All orders will be sent with proof of postage and receipt of delivery, transit insurance, and Track & Trace.
Responsibility for keeping and use of the Gift Card is the exclusive task of its owner. The credit on the Gift Card cannot be converted to cash. To find out the balance, expiry date, and eventual statement of transactions made using the Gift Card contact CUSTOMER SERVICE. The Danielle Mazin Gift Card can be used within 12 months of its activation.
All designs and design rights are the sole property of Danielle Mazin.
We respect the privacy rights of its online visitors/customers (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). See more information on the Privacy page.
For any informations regarding the Terms and Conditions, please contact us email@example.com